Small Business Call Tracking and Recording with Twilio, Zapier and Google Sheets

So in my local lead generation business, I use Twilio to allow me to record incoming calls and forward these leads to my partners.

In this short guide, I will go through the steps required to set up a Twilio number, forward the calls to another number, record the calls, create call whispers, and finally logging the calls into a Google Sheet.

  • Setup a Twilio number.
  • Forwarding it to an advertising partner.
  • Recording calls.
  • Setting call whispers.
  • Logging the calls in a Google Sheets spreadsheet.


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